Retail: Navigating the maze of regulatory compliance

£1,295.00* Price is per group unless stated


The fast moving day to day demands of running a retail enterprise are well documented.  The regulatory burden created by the raft of concurrent responsibilities placed on such businesses is just one of many interactions retailers might have with the law.  But with the ever present threat of criminal sanctions and resulting brand damage, ensuring key personnel understand the compliance landscape has never been more important.

High street retailers have to manage a myriad of different priorities and obligations including:

  • health and safety of employees, customers, visitors and contractors;
  • fire safety;
  • trading and advertising standards;
  • control of substances hazardous to health;
  • anti-bribery legislation;
  • food safety and food hygiene;
  • statutory nuisance; and
  • planning and building control.

As an added complication, each of the above areas is subject to regulation by different authorities, each with their own inspection regime and enforcement powers.

Navigating this maze of obligations and responsibilities is a time and resource consuming task.

This course is intended to provide retailers with an overview of the key regulatory requirements applicable to their business, as well as recommended practical steps which can be taken to help manage and improve levels of compliance. It additionally touches upon crisis management to assist retailers in responding to regulatory investigation following the occurrence of adverse incidents.


  • Key legal obligations:
    • Health and safety;
    • Fire safety;
    • Trading and advertising standards;
    • Food safety and food hygiene;
    • Statutory nuisance;
    • Modern slavery legislation
    • Bribery Act.
  • Incident response:
    • Proactive incident management and emergency preparedness;
    • Who regulates and investigates;
    • How they do it – handling the authorities face to face; and
    • Enforcement and outcomes.


Who should attend?

This course is of general application to all retailers and is tailored to your specific requirements, depending on the nature of the business and areas of regulation. It is aimed primarily at those who are involved in the drafting, delivery and implementation of corporate policy, as well as those likely to be involved in crisis response actions. As such it is likely to appeal to:

  • Operational and Board Directors;
  • Health, safety and environmental professionals;
  • Food hygiene professionals;
  • In-house lawyers;
  • Regional/ Area Managers;
  • HR Managers;
  • PR and communications specialists.


Available Dates:

Duration: 2.5 Hours

Location: Client Site

Speakers Include:
Bill Dunkerley
Rhian Greaves

Pannone Corporate Manchester Lawyers

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